Shipping Policy
Shipping Policy – Jade & Sienna Toronto
Jade & Sienna Toronto is committed to providing all customers with fast and reliable shipping across Canada and internationally. This shipping policy outlines delivery times, costs, and procedures to ensure the best shopping experience possible.
Delivery Time
We strive to ship all orders within 24–48 hours of order confirmation. Once shipped, Canadian orders typically arrive within 5–10 business days, and international orders within 7–14 business days. Delivery times may vary due to factors such as weather conditions, peak seasons, and customs procedures.
Free Shipping
We proudly offer free shipping on all orders—no minimum purchase required. Whether you’re in Toronto, Vancouver, Montreal, or beyond, you’ll enjoy free delivery as part of our commitment to making your shopping experience smooth and enjoyable.
Shipping Method
All orders placed with Jade & Sienna Toronto are shipped directly from our trusted supplier. This process allows us to streamline fulfillment, ensure strict quality control, and deliver your products as quickly as possible.
Order Processing
After placing an order, you will receive a confirmation email. We process and ship orders within 24–48 hours. Once shipped, you will receive a shipping confirmation email containing your tracking number so you can follow your package every step of the way.
Order Tracking
Every shipment includes a tracking number that can be used on the courier’s website to monitor delivery progress.
Questions and Customer Service
For questions regarding your order or our shipping policy, please contact our customer service team at support@jadeandsiennatoronto.com. We are happy to assist you and respond as quickly as possible.
Restrictions and Exceptions
While we do everything possible to meet the estimated delivery times, some factors—such as customs delays, weather disruptions, or other unforeseen circumstances—are beyond our control. We appreciate your patience in these situations.
Summary
At Jade & Sienna Toronto, we are dedicated to providing an exceptional shopping experience with fast, reliable, and free shipping. By following our shipping policy, we ensure that every customer receives their products promptly and with the highest level of satisfaction.